Worldwide sales responsibility (Merchant of Record)
Nexway acts as a Merchant of Record, meaning that Nexway is responsible for sale-related transactions.
We ensure compliance with local laws and tax requirements, and we provide buyer support services. We secure payment and personal data and manage fund remittance in the country you select as your business home.
Nexway worldwide sales responsibilities:
- Worldwide customer support services
- Local tax compliance
- Local personal data law compliance
- Security of sale-related transactions
- Product shipment and product activation
- Refund requests
- Chargeback detection and negotiation
Nexway Monetize provides payment services all over the world. Built-in intelligent payment routing significantly increases the payment authorization rate.
We support more than 110 currencies and 300 payment methods.
In addition to payment, we leverage scoring and artificial intelligence to help prevent fraud.
In the face of increasing chargeback amounts, Nexway provides detection and refund management features to reduce cost and business impacts.
You can choose to have Nexway manage all aspects of your buyer transactions, or you can choose to manage certain buyer interactions.
The invoicing process includes localization and compliance with local laws.
We can manage credit notes (total or partial) for refund requests.
Our product management services enable worldwide business and flexible pricing, including but not limited to:
- Different revenue models, such as simple purchase, freemium, trial and subscription
- Multiple language support
- Price variations, discounts, coupons, etc.
Nexway Monetize manages subscriptions and recurring billing.
We can handle monthly or yearly subscriptions so as to optimize your product revenue. We automatically process buyer notifications and recurrent payments.
All buyers can access their own accounts to get their purchase history.
Nexway supports multiple ways to address activation and shipment, among which are:
- Service activation
- License key
- Proprietary mechanisms (REST API Callback)
Checkout experience (optional)
Nexway Monetize proposes an optional adaptive checkout experience that supports:
- Multiple languages and currencies
- Different layouts
- Multiple product purchases, including cross-sales options
- An adaptive user experience based on machine learning
You can integrate the checkout experience into your web store or inside your software or game application (trial model, for example).
In case you prefer to develop your own checkout experience, you can easily build one using a digital commerce API.
KPI and reports offer you a way to analyze and tune your business.
To optimize your business, you can automate such advanced marketing campaigns as “abandoned cart’ and product recommendations.