Nexway highly recommends checking your product stock before adding a product to the customer cart (getStockStatus API).
If no stock is available, the order is refused.
Optionally, you can get a list of products and options to be added to the cart in addition to the initial product selected (getCrossUpSell API).
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By default, end-user can download their products during 21 days after the purchase. This option allows the end-user to download a new copy of their product as many times as they want during the download time period.
- Backup DVD
A backup DVD of the products purchased will be sent to the end-user.
Once the payment has been accepted, you must submit an order to Nexway that provides the information about the product purchased (createOrder API).
Depending on the API return code, the order is accepted or not. A subscriptionID will also be returned if the product is a subscription product.
You must send to or share the following information with the end-user:
- Nexway Order Numberorder number: Required for customer support
- Serial Numbernumber: The product’s unique serial number (provided by the publisher)
- Download information: Instructions to help the end-user download and activate the product