You can use the Campaign feature found under Tools & Services in the Nexway Center UI to send shoppers who have gotten part-way through the purchasing procedure in your online store an email reminder about completing their purchase. You choose the number of minutes of inactivity required to trigger the reminder.
To apply an Abandoned Cart campaign, go to the Campaign list page and click on the green Add+ button. Fill out the fields in the Add campaign form (as shown in the table below), and click Save.
To modify an Abandoned Cart campaign, go to the Campaigns page and click on the listed campaign that you want to modify. Make the changes you want by adding, changing, or removing elements in the various fields (as shown in the table below), and click on Save.
To delete an Abandoned Cart campaign:
- Go to the Campaigns page and check the box adjacent to the listed campaign that you want to delete.
- Click on the blue Actions button in the above left side of the screen and select “Delete resource.” You will then see a popup window informing you that the delete action is irreversible.
- Click on “Yes, confirmed” button in the popup window. You will then see a message confirming that the campaign (“resource”) has been deleted.
|Field||Description / instructions|
|Name (of campaign)||Choose a name for your campaign.|
|Type||Only “Abandoned Cart” is currently available (with its associated emails).|
|Status||Enabled / Disabled|
|Delay (mn)||Number of minutes before the campaign is triggered.|